top of page

FILING YOUR CLAIM

While we are an out of network provider, many insurances still cover our services in part.  Self-filing is also referred to as pay-and-claim which is what some local physician and chiropractic offices offer as well. Though it is not the most common way to file it actually reduces overall costs to both the client and provider by heavily reducing total administrative workloads, i.e., we don’t have to raise prices to either hire someone to file all the insurance claims. This in turn results in a lower bill to your insurance, higher likelihood of reimbursement and coverage, and lower total healthcare costs.

​

As we know this is different for most we will help you with the process as much as we can. Use the resources below or we can help you in person. 

​

How does it work?

  1. Full payment is made at time of service by the client.

  2. A superbill is generated which has the information required by the insurance (unless your insurance also requires visit notes) and this is given directly to the client.

  3. The next step differs slightly depending on your individual plan but generally one must submit it to their insurance either by faxing, via an online portal, or mail.

  4. Reimbursement is sent directly to the client or applied directly to your deductible.


We also accept HSA and FSA cards.

AETNA (BANNER)

  1. Receive Superbill at time of service

  2. You have three options for submission:

    1. Fax superbill to number on card

    2. Upload superbill to your online Aetna portal

    3. Mail superbill to address on card  

ANTHEM BLUE CROSS BLUE SHIELD

  1. Receive Superbill at time of service

  2. After you print and complete the Medical Claims Submission form, mail it with the claim details and receipts to the address on your health plan ID card.

CIGNA

  1. Receive Superbill at time of service

  2. Filing a claim is easy. Follow these instructions for filing medical, dental, mental health, and supplemental health claims.

  3. Download and print the claim form here.

  4. Complete and mail your completed claim forms to the appropriate office

  5. Cigna’s How-to Page

UNITED HEALTHCARE

  1. Receive Superbill at time of service

  2. Sign in to your health plan account to find your submission form

    1. Sign in to your health plan account and go to the “Claims & Accounts” tab, then select the “Submit a Claim” tab. There, you’ll be able to select the Medical Claims Submission form to download and print. 

    2. We already have the form! Download it here!

  3. Submit your claim by mail

    1. After you print and complete the Medical Claims Submission form, mail it with the claim details and receipts to the address on your health plan ID card.

Filing Your Claim: Patient Education
bottom of page